Privacy Policy for Metropoint

Effective Date: July 27, 2024

Introduction

LUDA BLACK (Pty) Ltd (“LUDA BLACK”) built the Metropoint app. The services are provided at no cost and are intended for use as is.

By registering, installing, accessing, or using our app, services, features, software, or website, you agree to these terms. You should stop using all our services (including the website and app) if you do not agree with any of the terms. We may amend the terms from time to time, and the latest version of the terms applicable at the time of using the service will regulate your use of the service. If we make material amendments that will create obligations or risk for you, we will add a prominent notification on the website or app to indicate that the terms have been amended.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

• Account: A unique account created for You to access our Service or parts of our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
• Application: Refers to Metropoint, the software program provided by the Company.
• Company: Refers to LUDA BLACK PTY (LTD), located at 34 Bradshaw Road, Bisley, Pietermaritzburg, Kwa-Zulu Natal, 3201.
• Country: Refers to South Africa.
• Device: Any device that can access the Service, such as a computer, a cell phone, or a digital tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Application.
• Service Provider: Any natural or legal person who processes the data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service or assist in analysing how the Service is used.
• Third-party Social Media Service: Any website or social network website through which a User can log in or create an account to use the Service.
• Usage Data: Data collected automatically from the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
• You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Terms and Conditions

Our Services

• Providing Bus Route Information: Our primary focus is to provide real-time updates and information on bus schedules and routes.
• Connecting Users: Through the app’s functionality, users can communicate and share information within a community.
• Third Parties: Metropoint may work with partners, service providers, and affiliated companies to help us provide ways for you to connect with their services. We use the information we receive from them to help operate, provide, and improve our services.
• Improvement: We analyse how you use Metropoint to enhance all aspects of our services.
• Safety and Security: We work to protect the safety and security of Metropoint by dealing with abusive behaviour and violations of these terms. We may develop automated systems to improve our ability to detect and remove such activity. If necessary, we will take appropriate action by removing such individuals or activities or contacting law enforcement.
• Global Access: To operate our global service, we may store and distribute content and information in data centres and systems around the world, including outside your country of residence.

About Our Services

• Registration: You must create a user account to register for our services through the app, providing accurate information, including your current mobile phone number or email, and inform us if you change it. You agree to receive text messages with codes to register for our services.
• Age Requirement: Metropoint can be used by individuals under 18, as school kids take the bus. We comply with applicable laws to protect the privacy of children.
• Devices and Software: You will need certain device requirements, software, and data connections to use our services. You consent to us sending you notifications via Metropoint as necessary to provide our services to you.
• Fees and Taxes: You are responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your use of our services.

Acceptable Use of Our Services

• Our Terms and Privacy Policy: You may only use our services according to these terms, our policies, and applicable laws.
• Lawful Use: You must access and use our services only for lawful, authorized, and acceptable purposes.
• Harm to Metropoint or Users: You may not directly, indirectly, through automated or other means access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our services in impermissible or unauthorized manners.
• Keeping Your Account and Information Secure: You are solely responsible for keeping your device and your Metropoint account safe and secure, and you must notify us promptly of any unauthorized use or security breach.

Licenses and Intellectual Property

• Our Intellectual Property: All the intellectual property included in the services, website, and app belongs to us or our licensors.
• Your Rights: Metropoint does not claim ownership of the information you submit for your Metropoint account or through our services. You must have the necessary authorization and right to share information that you submit for your Metropoint account or through our services.
• Your License: You have a limited, revocable, non-exclusive, and non-transferable license to use our services on these terms only.

Indemnity

If anyone brings a claim against us related to your actions, use of the services, information shared, or content on Metropoint, you indemnify and hold LUDA BLACK (including our shareholders, directors, and employees) harmless from all liabilities, damages, losses, and expenses.

Exclusion of Liability

We provide our services on an "as is" basis without any express or implied warranties. We do not guarantee that Metropoint will always function without disruptions, delays, or imperfections. You use our services at your own risk.

Availability and Termination of Our Services

• Availability: We may add or remove our services, features, functionalities, and the support of certain devices and platforms. Our services may be interrupted for maintenance, repairs, upgrades, or network or equipment failures. We may discontinue some or all of our services without notice.
• Termination: We may modify, suspend, or terminate your access to or use of our services anytime for any reason, such as if you violate our terms, create harm or risk for us, our users, or others, or for any other reason.

Third-Party Products or Services

We may allow third-party product and service suppliers to advertise products or services through our app. We are not the supplier of these products or services and do not take responsibility for their performance.

Account and Personal Information Deletion

You can request the deletion of your account and personal information by contacting us, subject to certain exceptions. Once we receive and confirm your request, we will delete your personal information from our records, unless an exception applies.

Other

Unless a mutually executed agreement between you and us states otherwise, these terms make up the entire agreement between you and us regarding Metropoint and our services.

Privacy Policy

Introduction

This policy informs visitors and users of our website and app regarding our policies in respect of the collection, use, sharing, and disclosure of personal information as defined in the Protection of Personal Information Act (“POPI”).

Information Collection and Use

We may require you to provide us with certain personally identifiable information, including but not limited to name, mobile number, and email address. We may also collect information through your social media accounts such as Facebook. The information that we collect will be retained by us and used as described in this privacy policy and our terms.

Use of Your Personal Data

• To provide and maintain our Service ,including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• To manage Your Account: We may modify, suspend, or terminate your access to or use of our services anytime for any reason, such as if you violate our terms, create harm or risk for us, our users, or others, or for any other reason.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
• With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.
• For business transfers: : We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners:We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

• Information regarding your location
• Pictures and other information from your Device's camera and photo library

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device. You can enable or disable access to this information at any time, through Your Device settings.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Log Data

In case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This may include information such as your device Internet Protocol (IP) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.

Cookies

The service does not use "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to accept or refuse these cookies and know when a cookie is being sent to your device.

Service Providers

We may employ third-party companies and individuals to:

• Facilitate our service.
• Provide the service on our behalf.
• Perform services related to our service.
• Assist us in analysing how our service is used.

Disclosure of Personal Information

Other than disclosure to service providers, we may disclose information if the law allows or requires it from us.

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of the Company.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of Users of the Service or the public.
• Protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.If we need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information.

Other

We do not control the deletion of information by other users with whom you may have engaged through our services.By using our services, you agree to the collection and use of information in accordance with this policy.

Contact Us

If you have any questions about these Terms, please contact us at: theofficialmetropoint@gmail.com